Returns and refunds
REFUND:
This is a custom product and cannot be refunded but please reach out to alwaysaugustsilhouettes@gmail.com if there is any issue with your order and we would love to help!
All sales of custom products are final. Due to the personalized nature of these items, we are unable to accept returns or offer refunds. This policy is in effect once an order is placed.
Please note:
Custom products include any items that are personalized, custom-made, or altered to your specifications.
If you receive a damaged or defective custom product, please contact us at alwaysaugustsilhouettes@gmail.com if there is any issue with your order and we would love to help!
We appreciate your understanding of this policy. If you have any questions or concerns, please do not hesitate to contact us.